Privacy Policy

Privacy Policy for Socal Sips LLC

Effective Date: 1/1/2022

At Socal Sips, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase our matcha products, or engage with us in other ways. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

We collect various types of information to provide and improve our services:

• Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Usage Data: We collect data about how you interact with our website, including IP address, browser type, device type, and browsing activity.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and serve personalized content.

We may use your information for the following purposes:

• To process and fulfill your orders, including shipping and billing.
• To send order confirmations, updates, promotions, and other communications related to your purchase or subscription.
• To personalize your experience and offer tailored product recommendations.
• To improve the functionality of our website, analyze customer preferences, and optimize our marketing strategies.
• To respond to customer service inquiries and resolve issues related to products or services.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your data with trusted third-party service providers (such as payment processors and shipping companies) who assist in operating our business and providing services to you.
• Legal Compliance: If required by law or in response to valid legal requests, we may disclose your information to comply with regulations, legal proceedings, or law enforcement requests.
• Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in the email or contacting us at evan@socalsips.co.
• Request Deletion: You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain data for legal or operational purposes.

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Socal Sips LLC
Email: evan@socalsips.co
Phone: 248-510-1724